Privacy Policy

Our Privacy Policy

Welcome to StyleLoft! At StyleLoft, we respect your privacy and are committed to safeguarding your personal information. Please review our privacy policy to understand how we collect, use, and protect your data.

Who We Are

You are visiting our website at styleloft.co.ke.

What Personal Data We Collect and Why

Comments

When you leave comments on our site, we collect the information you provide in the comments form, as well as your IP address and browser user agent string for spam detection.

An anonymized string, created from your email address (hash), may be provided to the Gravatar service to identify your profile picture. The Gravatar service’s privacy policy is available here. After your comment is approved, your profile picture becomes visible in the context of your comment.

Media

If you upload images to our website, please avoid including location data (EXIF GPS) in your images to protect your privacy. Other visitors to our site can download and extract this location data from your images.

Contact Forms

We utilize contact forms to gather your contact information, enabling us to better understand and serve you.

Cookies

If you leave a comment on our site, you may opt-in to have your name, email address, and website saved in cookies. These cookies are for your convenience, allowing you to avoid re-entering your details when leaving another comment. These cookies remain valid for one year.

Embedded Content from Other Websites

Our articles may contain embedded content (e.g., videos, images, articles) from other websites. Embedded content behaves as if you have visited the other website. These sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the content, especially if you have an account and are logged in to that website.

Analytics

To better understand our clients and their behaviors, we collect analytics data from site visitors, such as the devices they use, their locations, visit times, and keywords used to search our website.

We Do Not Share Your Data

Your privacy is of utmost importance to us. We do not share your personal data with third parties. Any data collected is solely for internal use to enhance your experience with us.

Data Retention

For those who leave comments, the comment and its metadata are retained indefinitely. This enables automatic approval of follow-up comments, bypassing moderation queues.

Users with registered accounts have personal information stored in their user profiles, which can be viewed, edited, or deleted at any time (excluding username changes). Website administrators can also access and modify this information.

Your Rights Over Your Data

If you have an account on our site or have left comments, you can request an exported file containing the personal data we hold about you, including data provided to us. You also have the right to request erasure of your personal data, excluding data we are obligated to retain for administrative, legal, or security purposes.

Data Handling

Visitor comments may undergo automated spam detection.

Your Contact Information

Your contact information is used exclusively for order management and communication via email, phone calls, or text messages. We do not share this information with third parties.

Data Security

Only authorized personnel have access to personal data stored on our website. Our website employs security features to prevent unauthorized access to your personal information.

Data Breach Procedures

In the event of a data breach that may compromise your personal data, we will promptly notify you and the relevant authorities. We will take appropriate measures to contain and mitigate the impact of the breach, as well as prevent similar incidents in the future.

Additional Data Collection

During your visit, we may collect and store the following data:

  • Products you’ve viewed, which helps us display recent products.
  • Location, IP address, and browser type, used for tasks such as estimating taxes and shipping.
  • Shipping address, collected to estimate shipping costs and facilitate order fulfillment.
  • We use cookies to track cart contents while you browse our site.

Payment Handling

We accept payments through M-Pesa. When processing payments, some of your data may be shared with M-Pesa, including information required to process or support the payment, such as the purchase total and billing details.

Caching

Our site uses caching to improve response times and enhance your user experience. Cached files are temporary and are not accessed by third parties, except as needed for technical support. Cache files expire on a schedule determined by the site administrator, with the option to purge them before their natural expiration if necessary.